Challenges Facing Today's Utilities

Knowledge about the adverse effects of climate change and water shortages has finally reached the masses. Energy and water consumers are critical to turning this situation around.

Despite the availability of several self-service applications and platforms to educate and engage them, there is a big gap between emotional buy-in and lasting behavioral change.

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Adaptive Consumer Engagement (ACE)

Adaptive Consumer Engagement (ACE) is purpose-built to close this gap. It is a modern, self-service platform that helps utilities better reach consumers and engage them in efficiency and conservation.

Configure ACE specifically for your utility through unique APIs and widget designs.

ACE for Energy Utilities

ACE educates and mobilizes utility and energy consumers to use energy more efficiency and tap into clean energy sources through:

AMI Bill and Bill Disaggregation
Peer and Rate Comparison
Electric Vehicle Charging
Renewable Energy Sources and Usage
Bill-to-Date and Cost/Usage Threshold Notifications
Analytics Dashboard
eHER (personalized electronic home energy reports)

ACE for Water Utilities

ACE enables water utilities and their customers to gain insights into how and where water is being used. It detects leaks and sends related notifications to consumers in real-time.

ACE also allows utilities to offer their consumers visibility into:

AMI Bill and Bill Disaggregation
Peer and Rate Comparison
Bill-to-Date and Cost/Usage Threshold Notifications
MySavings Opportunities

The Value of ACE

Leverage comprehensive suite of omnichannel tools to meet consumers where they are
See quick results behavioral programs rooted in data science
Enhance your online presence and brand
Design smart and efficient consumer programs to elevate their journey
Enable call center employees to impersonate ACE end-users through the CSR portal
Empower customers and manage expectations with alerts based on energy and water usage

See What ACE Offers

Technology

ACE is a 100% SaaS solution built on the Microsoft Azure public cloud.

Secure

Available

Cost-Effective

Scalable

Big Data Supported

Flexible

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